§ 403. Installation services.  


Latest version.
  • 403.(a). Company shall provide at least the following installation services:

    403.(a).(1). Standard installation. Company shall provide Cable Service within seven (7) days of a request by any Person in a Qualified Living Unit within the City. For purposes of this subsection, a request shall be deemed made on the date of signing a service agreement, receipt of funds by Company, receipt of a written request by Company or receipt by Company of a verified verbal request. Company shall provide such service at non-discriminatory monthly rates for Residential Subscribers, consistent with applicable law.

    403.(a).(2). Project prewiring for Qualified Living Units:

    i.

    Company shall provide Cable Service to prewired projects and utilize the cabling provided for the prewired projects in accordance with Article I, Section 111(f).

    ii.

    Company shall review and approve methods and materials, supply specifications, technical assistance and material according to Article I, Section 111.(f).

    iii.

    Company shall prewire a project upon request according to Article I, Section 111.(f).

    403.(a).(3). Subject to the City's rate regulation authority under Sections 111 and 112 and in accordance with applicable law, the Company shall provide additional outlets as customers may request, but Subscribers shall also have the option of installing additional outlets themselves. However, this section does not require the Company to connect to wiring that would result in signal leakage in excess of the limits under applicable law.

(Ord 15-55, § 1, 11-12-15)