§ 373.16. Service charges and fare rates.

(a)

Compensation for service may be charged based on distance travelled and/or time elapsed during service, or a flat prearranged fare.

(b)

If the rates vary from the normally posted rate on the website and in the application, the TNC application must require that the passenger positively acknowledge on the application device used to summon the TNC driver that they agree to the rate structure being charged for the trip requested.

(c)

Upon completion of a prearranged ride, a TNC shall transmit to the rider an electronic receipt, either by electronic mail or via text message. The message shall document:

(1)

The point of origin and destination of the ride;

(2)

The total distance and duration of the ride;

(3)

The total fare paid including the base fare and any additional charges; and

(4)

The driver's first name and a customer service telephone number or email address.

(Ord 14-39, § 1, 12-3-14)